COOKIES POLICY use cookies that allow you to improve your experience as a user by analyzing your browsing habits and compliance with the Information Society and Electronic Commerce LSSI (Spanish Law 34/2002, of July 11th, relating to information services and electronic business , modify RD 13/2012 article 22.2), below you will be able to know what they are, which are used in our Web and how to eliminate them. Also we will ask you for assent for its use.




What are cookies?

Cookies are small files which are stored on a user's computer or mobile through web browser (Internet Explorer, Firefox, Chrome, Safari…) or via Flash app.

The purpose of cookies use is to “remember” User preferences, either during a visit or during several visits and store information about your preferences to offer you a personalized, easier and faster experience.  Only the server that installed it can read its content, which on the other hand, will be anonymous.

Even if they are installed on your hard drive, as they are only text or numbers, they are not capable of accessing personal information on your computer, or transmitting viruses, they can only track the navigation on a website.  

There are many types of cookies classified according to their permanence in your computer, who install them, their purpose, techniques, of advertising, of analysis, of customization,etc.

Depending on the types of cookies, more or less information will be collected:


·         Session Cookies: Session cookies are stored in a strictly temporary way during a browsing session. They will be deleted from your computer or mobile device when you close the browser. They are usually used to store information that only interests to preserve for the provision of the service requested by the user on a single occasion 


·         Persistent Cookies: These are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.


·         Own Cookies: These are cookies created by these websites and can only be read by the site itself.


·         Third-party Cookies: are created and managed by other entities, such as providers of advertising services, personalization or analysis, these third parties can report anonymous data to us. 


·         Technical Cookies: Are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, for example, control traffic or data communication. 


·         Customization Cookies: these cookies allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal such as the language, the type of browser used to access our website, country of origin, etc.

·         Analysis Cookies:  These are the ones that allow the responsible of the same, the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in Function of the analysis of the usage data that the users of the service do.


·         Advertising Cookies: These are the ones that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which it provides the requested service based on Criteria such as the content edited or the frequency at which the ads are displayed.


·         Behavioral advertising Cookies: These are the ones that allow the management, in the most efficient way possible, of the advertising spaces that the publisher has included in a webpage, application or platform from which he / she provides the requested service. These cookies store information of the behavior of the users obtained through the continuous observation of their habits of navigation, which allows to develop a specific profile to show advertising in function of the same.  


Specifically, the cookies used on our website and their purpose are the following:  







This cookie serves to identify you as a registered user and to remember the products of your order when accessing the payment page..

Expires in 20 days.




This cookie serves to remember if the user accepts the cookie policy.

This cookie is a session cookie.




Google Analytics es una herramienta de analítica web que permite a los propietarios de sitios saber el grado de implicación de los usuarios con su sitio web. Los clientes de Google Analytics podemos consultar varios informes en los que se describe cómo interactúan los usuarios que visitan sus sitios web con el propósito de mejorarlos. Google Analytics recaba información de forma anónima, es decir, informa de las tendencias del sitio sin identificar a sus usuarios.

En la Política de privacidad de Google se describe cómo tratamos la información personal cuando utiliza los productos y los servicios de Google, incluido Google Analytics.





Google Analytics


Enables the control of unique visits. The first time a user enters website through a browser, this cookie will be installed. When this user re-enters our page with the same browser, the cookie will consider that it is the same user. Only in the case that the user changes the browser, Google Analytics will consider another userabilita

This cookie expire in two years. 




We use Google tools that install Cookies directly through our page from the Google domain when you load our website These tools do not report any personal information about you. They allow us to use Google features such as browsing preferences, security, processes, advertising, personalization, advertising, session status, analytics, geolocation, language preference. This type of functionality is associated with the contact form, the interactive map of google maps, etc.














Cookies implemented by Google on any page that includes a Youtube video. They are used to measure the number and behavior of YouTube users, including the information linking visits to our Website with your Google account if you have it active. The information about the use in our web, including the IP address of the user, can be transmitted to Google and stored in its servers.

All of them expire in two years.















Youtube cookies used in the reproduction of videos through the web. All expire in two years, except the Cookie "PREF" that expires a year after installation.

Cookie “VISITOR_INFO1_LIVE”, expire a year after instalation.

The "YSC" cookie is a session cookie. The "demographics" expires a year and a half, "dkv" after two months and "ur6hN.resume" after three days.





“PREF "is a Google cookie, which stores a unique identification number to track user preferences.


Google Maps stores Cookies "NID", "SNID" and "PREF". We use Google interactive maps, because we believe they provide a useful way for our visitors to identify their nearest stores.










The Cookie "OTZ" is a temporary cookie that remains in the cookie file of your browser until you leave the web page, so none is recorded on the user's hard drive.

The information obtained through this cookie is used to analyze traffic patterns on the web. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.

With them, interaction with the Google + social network is allowed, and they also allow the sharing of content in said social network.

All expire after two years, except the Cookie "OTZ" which is session and Cookie "NID" that expires after 6 months





It allows the user to access their email account in a quick way and without the need to re-enter the data. Well, store a list of accounts on your devices.

Expire in two years .

















These cookies are installed to facilitate the sharing of content on social networks. On our website we provide the function that allows visitors to share our website through Facebook, Twitter, Instagram, Google+ or Youtube, email and other tolos. This feature includes and uses a cookie to collect anonymous information when you visit our site. Although we do not present advertisements on our website, AddThis may use the information that does not personally identify you during your visit, so that other sites may place advertisements about goods and services that may be of interest to you.

All cookies expire after two years, except for the "dt" cookie that expires after 30 days and the "uit" cookie that expires a year after it is installed.








__cfduid (ZOPIM)

__gkuid (ZOPIM)

__hstc (ZOPIM)

__zlcmid (ZOPIM)

__utma (GOOGLE)

__utmz (GOOGLE)


hsfirstvisit (HUBSPOT)

hubspotutk (HUBSPOT)





These cookies are installed by Zopim to identify users internally and to know their preferences regarding the use of the internal Zopim module, and to keep the chat session active.

In addition, Zopim may use information that does not personally identify you during your visits to our site, so that other sites may place advertisements about goods and services that may be of interesting in you

Zopim uses third party cookies such as Hubspot, Google Inc. or Kissmetrics (analytical services), to gather information from visitors, and improve the service and make your marketing campaigns more effective, keep track of the number of times a user has Been on a site, when it was your first visit and when the last one occurred, to help you register the source of traffic or campaign by keeping track of which search engine the visitor used, what links you clicked on, what keywords you used and from where in the world did you access the page. The cookie "__cfduid" expires after 5 years and a half, the cookies "__gkuid" and "__zlcmid" per year, the cookies "__hstc", __utma "," _ga ", expire after two years, the cookies" hsfirstvisit "and hubspotutk" expire after ten years and the cookies "km_ai", "km_lv" and "km_uq" expire at 5 years of being installed.



Google Inc. 





Facebook ConnectIt is an application that allows you to browse the Internet with your user identity. Thus, you can comment and share content from other websites and all that activity will appear on your wall. It is voluntary.


Facebook social: It refers to the buttons, I like, send, follow, recommend, etc.


Facebook: It uses authentication Cookies, security and integrity of the website, advertising, location, functions and services of the website, performance, analysis and studies. When using Facebook tools on our website, Facebook by default installs cookies from your domain through our page. Facebook does not give us any information about your browsing. Once you enter Facebook, this social network will load your own cookies
















They allow to personalize and share content on the Facebook social network .

The Cookie "datr" and the Cookie "lu" expire after two years. The Cookie "fr", "csm", "c_user", "s" and "xs" expire after a month and the "locale" expires after one year.

The rest are session cookies.















We use the Twitter buttons so that our visitors can follow us on Twitter. Twitter installs these cookies to login to your account. And they allow you to tweet about a page and remember the number of times that page has been tweeted.


In addition Twitter uses Google cookies (analytics) to collect information from visitors, and improve the service and make your marketing campaigns more effective, keep track of the number of times a user has been in a site, when it was their first visit and when the last one occurred.

The cookies __utma, __utmv, _ga and guest_id expire after two years, the __utmz, at three months, auth_token at 10 years, eu_cn per year, pid a year and a half and remember_checked_on 10 years after being installed.

The cookie lang is a session cookie. And the webn cookie expires the day it is installed




The social networks with which we interact on our website use cookies in their buttons to share. We do not have any intervention, control or report results, are the responsibility of each social network. When the User registers in a Service with credentials of a social network, it authorizes the social network to keep a persistent Cookie that remembers its identity and guarantees access to the Services until it expires. The User can delete this Cookie and revoke access to the Services through social networks by updating their preferences in the social network that they specify.





So that we can install cookies on your computer we must have your consent and this can be requested expressly or, once informed, if you decide to continue with your visit to our website we will consider that you give us permission


Withdrawal of consent:


If later you decide to revoke any consent you just have to click the residual cookie button, go to more information and configure your browser to reject the cookies and you must also delete the history to eliminate those already installed.


If for any reason you decide that you do not want the cookies installed on your computer we have an obligation to inform you about how to do it and for that you must configure your browser. Here we provide the links for setting cookies in the main browsers.


Disabling Cookies.


Below we provide you with the necessary information to deactivate the cookies of the most used browsers:


Internet Explorer

More info


More info


More info


More info


More info




When you link with external news or videos to our website, the linked page may contain other cookies and you must visit your own cookie policy to adjust the settings, as they are completely foreign to us.


·         If you want to eliminate the advertising originated by third-party cookies, you also have the option to install a plugin in your browser such as Adblock, which blocks ads or include in your browser the Privacy Badger extension  


·         You can also apply the extension “Ghostery” "Ghostery" to your browser and block individually those cookies, plugins and widgets that do not interest you.


·         In any case, we recommend that you systematically clean the browsing history and cookies of your computer.

You can get more information about behavior-based advertising at:


·         Finally, you can manage the cookies installed by  Adobe Flash Player  from the Adobe website.



The cookies of third parties may be modified, implemented or canceled by themselves without being notified, so we can not be held responsible for the information being perfectly updated at all times according to the law. However, in order to offer you a better information service, we have linked the cookies and privacy policies of these third parties so that you can consult them at any time in their most up-to-date version and we will periodically review them to update our texts. 


The cookie policy may be modified by the owner of the domain so we recommend reading it with each entry to the Web.


Additional Definicions:


Un widget  is a small application or program, usually presented in files or small files that are executed by a widgets engine or Widget Engine. Among its objectives is to provide access to frequently used functions and provide visual information. Although it is not an indispensable condition, widgets are usually used to be "embedded" in another web page, copying the code that the same widget makes available to the user. Since they are small applications, widgets can do everything the imagination wants and interact with services and information distributed on the Internet.


Web widgets: parts of code that represent functionalities or contents that can be installed and executed on your page in a simple way. The code can be programmed from: JavaScript, Flash

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