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PRIVACY POLICY AND AND LEGAL NOTICE
PRIVACY POLICY
Information of the owner of the web RECREUS INDUSTRIES S.L. with address in C/ EL ENVELOPE, F13-F14, 03600, ELDA (ALICANTE) and mail of communications INFO@RECREUS.COM.
Responsible for data protection
The owner is responsible for the personal data that are collected by the navigation and use of this website in accordance with the requirements established by the REGULATION (EU) 2016/679 on the protection of data of natural persons as well as in accordance with Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE).
By using this website we understand that you have read and understood the information set out in relation to the processing of your personal data.
Data protection policy
The responsible applies the principle of active responsibility in the processing of personal data, maintaining a constant updating and promotion of continuous improvement of the data protection system in accordance with the applicable legal requirements, ensuring in any case:
- respect for the freedoms and fundamental rights of natural persons
- that the data are processed in a lawful, fair and transparent manner
- that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected
- that the purposes for which they are collected are explicit and legitimate and
- that they are not processed in a way that is incompatible with those purposes
The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have, as well as all the necessary legal information established by current legislation.
Data collected, purpose and lawfulness
The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:
- send you information about our products/services
- answer queries
- process orders, as well as to be able to prepare the corresponding invoices, report on the status of orders, deal with complaints and any other management derived from the provision of the service carried out through this website.
These purposes are based on legal principles of treatment of data collected by the current regulations for the execution of a contract or the provision of a service to users, for the fulfillment of legal obligations, for the legitimate interest and with the consent of users.
Web forms
The personal data collected through the contact web form are used to answer any query that the user makes through it.
The personal data collected in the order form are used to process the data necessary for the correct management of your orders.
The processing of data is legitimized by the consent that you give us by expressly accepting the conditions of treatment informed through this privacy policy.
Recipients of the data
The personal data obtained through the web forms are recorded and stored on electronic media controlled and supervised by the data controller.
Your personal data will not be communicated to third parties, except when such communication of data is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to third parties in order to make the payment (payment gateways), as well as to manage the delivery of the products (carriers) covered by the needs of the service.
Payment by other payment gateways
We recommend the user to read the privacy policy to understand how it handles personal information.
For example: Redsys Servicios de Procesamiento, S.L. ("Redsys"), domiciled in Madrid, calle Francisco Sancha, number 12, and with C.I.F. number B-85955367, which fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent to its activity.
Redsys has adopted the necessary technical measures to maintain the required level of security. You can view its privacy policy at https:www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the correct treatment of users' personal data.
For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given his express consent.
Strict criteria are maintained for the selection of data processors and the contractual commitment with each of them to comply and enforce compliance with the obligations established in terms of data protection.
In the event of international data transfers, RECREUS INDUSTRIES S.L. will ensure that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures, such as the standard contractual clauses approved by the European Commission, are applied.
You can obtain more information about the processing of personal data of our organization by requesting it at the mail: INFO@RECREUS.COM or by accessing through the following link: https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=60947.
Technical and organizational data protection measures
The supports have the necessary technical and organizational measures that guarantee the confidentiality and conservation of the personal data obtained through the web.
The personal data collected from the web are processed using HTML protocol with valid SSL certificate.
The personnel involved in data processing operations: access, editing, deletion, etc., are trained and committed to this data protection policy.
Data Retention
The personal data obtained through the contact form will be kept for the time necessary to respond to the request/query made.
The personal data obtained through the order form will be kept as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right of deletion, cancellation and/or limitation of the processing of your data.
Upon expiration of the contractual relationship we will keep the information properly blocked, without giving any use, while it may be necessary for the exercise or defense of claims or may arise some kind of judicial, legal or contractual liability of their treatment, which must be addressed and for which recovery is necessary.
In case you have expressly accepted the sending of commercial information, we will keep your contact information until you communicate us your decision to cancel such commercial mailings.
Information on the existence of automated decisions (including profiling)
We do not normally make automated decisions, but when we do we will make it clear that such a decision is being made. However, RECREUS INDUSTRIES S.L. has several sections dedicated to the personalization of services in order to display personalized advertising when you visit its website and also to send you personalized communications.
RECREUS INDUSTRIES S.L. recognizes the possibility of profiling in order to improve its product offering or to personalize the sending of commercial offers or to provide more personalized treatment to the customer.
Opposition to the data being processed for advertising purposes
If you gave your consent to use your data for advertising purposes and do not wish to continue receiving advertising, you can revoke your consent at any time and by sending an email to the email address of the person responsible through INFO@RECREUS.COM.
Changes in the Privacy Policy
We may modify the information contained in this Privacy and Cookies Policy when we deem it appropriate.
If we do so, we will notify you in various ways through the Platform (for example, through a banner, a pop-up or a push notification), or even communicate it to your email address when the change in question is significant to your privacy, so that you can review the changes, evaluate them and, if necessary, oppose or unsubscribe from any service or functionality.
In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.
LEGAL NOTICE
Intellectual and industrial property
The design of the portal and its source codes, as well as the logos, trademarks and other distinctive signs that appear on it belong to (RECREUS INDUSTRIES S.L) and are protected by the corresponding intellectual and industrial property rights.
Responsibility for the contents
RECREUS INDUSTRIES S.L. accepts no responsibility for the legality of other third-party websites from which the portal can be accessed. Nor is it responsible for the legality of other third-party websites that may be linked to or linked from this portal.
RECREUS INDUSTRIES S.L. shall not be liable for the use that third parties make of the information published on the portal, nor for any damage suffered or economic loss that directly or indirectly causes or may cause economic, material or data damage caused by the use of this information.
Reproduction of contents
Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution and public communication of all or part of the contents of this website for commercial purposes on any medium and by any technical means without the authorization of RECREUS INDUSTRIES S.L. is expressly prohibited.
Applicable law
RECREUS INDUSTRIES S.L. reserves the right to take whatever civil or criminal action it deems necessary for improper use of the website and its content, or for breach of these terms and conditions. The relationship between the user and RECREUS INDUSTRIES S.L. shall be governed by current legislation applicable in Spain. In the event of any dispute arising in relation to the interpretation and/or application of these conditions, the parties shall submit the disputes to the ordinary jurisdiction of the courts and tribunals that apply in accordance with the law. We also inform you that there is an extrajudicial dispute resolution procedure available free of charge and accessible to all citizens, it is the online dispute resolution platform of the European Union, accessible through the following link https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
Cookies
In the case of using "cookie" technology on the website, there is a specific section that informs you about its existence as well as its use policy. See the section "cookies policy". Otherwise, navigation cookies are not used.
Personal data of minors
This website is not intended for underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete such information as soon as possible.
Exercising Data Protection Rights
In accordance with the rights conferred by current legislation on the protection of personal data, users may exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by sending their request to the postal address indicated or to the e-mail address INFO@RECREUS.COM.
In order to exercise these rights, you must identify yourself by presenting your ID card. For any claim you can go to the same mail indicated. You can also contact the Spanish Data Protection Agency: www.aepd.es